Gold Depot Inc. – Privacy policy
Last Updated: 08-13-2025
Gold Depot Store Inc., a corporation organized and existing under the laws of the State of Florida, doing business as 'Gold Depot Inc.' (hereinafter 'Gold Depot'). Gold Depot Inc. (“Gold Depot,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights when using www.golddepotonline.com (the “Site”) and our related services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
a. Information You Provide
- Name, billing address, shipping address, email, and phone number
- Account login credentials
- Payment details(processed securely through third-party processors)
- Order history and customer service communications
- Information provided through product reviews, comments, or "Sell-To-Us" requests
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
b. Information Collected Automatically
When you visit our Site, we automatically collect:
- IP address, browser type, device information, and operating system
- Pages you view and actions you take
- Referring/exit pages and timestamps
- Data via cookies, pixels, and similar tracking technologies
c. Information from Third Parties
We may receive information from:
- Payment processors and fraud prevention services
- Shipping carriers and fulfillment partners
- Marketing and advertising networks
- Publicly available sources
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, returns, and “Sell-To-Us” transactions
- Communicate order updates, confirmations, and shipping details
- Prevent and detect fraud or unauthorized transactions
- Provide customer support and respond to inquiries
- Improve and personalize our Site and Services
- Send marketing communications (with opt-out options)
- Comply with legal and regulatory obligations, including AML (Anti-Money-Laundering) requirements
3. Sharing and Disclosure
We do not sell your personal information. We share your information only as necessary:
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Payment Processors – to securely process payments
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Shipping & Logistics Providers – to deliver your orders
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Service Providers – for website hosting, analytics, marketing, and IT support
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Legal Compliance – to comply with applicable laws, regulations, subpoenas, or court orders
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Business Transfers – in the event of a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Analyze site traffic and performance
- Deliver relevant ads on our site and third-party platforms
You can adjust your browser settings to refuse cookies, but some features may not function properly.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account or personal data (subject to legal record-keeping obligations)
- Opt out of marketing emails by using the “unsubscribe” link or contacting us at info@golddepotonline.com
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Review our full opt-out disclosure here
- Some states may provide additional rights under applicable privacy laws.
7. Children’s Privacy
Our Services are not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If we learn we have collected data from a minor, we will delete it promptly.
8. Third-Party Links
Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect upon posting to our Site, with the “Last Updated” date reflecting the most recent version.
10. Contact Us
Gold Depot Inc.
Call: 1-800-733-8813
Local: 1-631-255-4638
Email: info@golddepotonline.com
Mailing Address:
161 N. Main St. Ste. #133
Sayville, NY 11782